Thank you for trusting and purchasing from Translation device system. After purchasing at the company you have the right to exchange for another product if you are not satisfied within 5 days from the date of purchase.
Refund policy
- We do not refund, return money under any circumstances. In case of exchange, the return policy must be followed.
Return policy
- The returned product must be intact, 100% new.
- The warranty card (if any) and the company's seal on the product must remain intact.
- The exchanged/returned product must include the full box, user manual, accessories and not used.
- For customers purchasing remotely, you bear the cost of shipping, packaging, cash on delivery, communication costs equivalent to 25% of the order value.
Time to resolve exchange/return
- Within a maximum of 2 days (from the date the company receives the exchanged/returned product) the company will send the product back according to the information requested by the customer.
- For detailed information specific to each case, please visit our support department for quick assistance.
- The exchange/return policy applies to all products sold at the store and website: mayphiendich.net. Whenever there is a change in policy, we will announce it on this page.

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